Privacy Policy

Last updated: August 31, 2026

This Privacy Notice for Mythic Metrics LLC ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Visit our website at mythicmetrics.net

Use our lead generation and marketing services, including Facebook and Instagram lead ad campaigns, Instant Forms, SMS-based follow-up and appointment scheduling, and related automations

Engage with us as a client, prospective client, or lead submitted through one of our ad campaigns

Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you have questions, contact us at [email protected].

Summary of Key Points

What personal information do we process? Depending on how you interact with us, we may process names, phone numbers, email addresses, mailing addresses, inquiry details, and call transcripts/voice data.

Do we process sensitive personal information? No.

Do we collect information from third parties? No.

How do we process your information? To provide, improve, and administer our Services, communicate with you, prevent fraud, and comply with law — or with your consent for other purposes.

Who do we share information with? Only in specific situations and with specific third-party service providers (see Section 3).

How do we keep it safe? Reasonable organizational and technical safeguards, though no method of transmission or storage is 100% secure.

What are your rights? Depending on your location, you may have rights to access, correct, delete, or opt out of certain processing. See Section 8 and Section 10.

Table of Contents

What Information Do We Collect?

How Do We Process Your Information?

When and With Whom Do We Share Your Personal Information?

Do We Offer AI-Based Products?

How Long Do We Keep Your Information?

How Do We Keep Your Information Safe?

Do We Collect Information From Minors?

What Are Your Privacy Rights?

Controls for Do-Not-Track Features

Do United States Residents Have Specific Privacy Rights?

Do We Make Updates to This Notice?

How Can You Contact Us About This Notice?

How Can You Review, Update, or Delete Your Data?

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information you voluntarily provide when you express interest in our products/Services, participate in activities on the Services, or contact us. This may include:

Names

Phone numbers

Email addresses

Mailing addresses

Inquiry messages or lead details

Call transcripts or voice data

All personal information you provide must be true, complete, and accurate — please notify us of any changes.

Information collected via our Facebook application(s)

By default we access your Facebook basic account information (name, email, gender, birthday, current city, profile picture URL) and other information you've made public. We may request access to additional permissions (friends, check-ins, likes), which you can grant or deny individually. See Facebook's Permissions Reference for details.

2. How Do We Process Your Information?

We process your information, depending on your interactions with us, to:

Deliver and facilitate our Services

Respond to inquiries and offer support

Send administrative information (service updates, policy/terms changes)

Fulfill and manage orders (payments, returns, exchanges)

Request feedback

Send marketing and promotional communications (opt-out anytime — see Section 8)

Post testimonials that may contain personal information

Protect our Services (fraud monitoring and prevention)

Evaluate and improve our Services, products, marketing, and your experience

Identify usage trends

Comply with legal obligations

3. When and With Whom Do We Share Your Personal Information?

We may share your data with third-party vendors, service providers, contractors, or agents who perform services on our behalf, including:

Third Party Purpose n8n Automation platform for lead processing Retell AI AI service for voice/call handling

We may also share information during business transfers (mergers, asset sales, financing, or acquisitions).

4. Do We Offer AI-Based Products?

We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies ("AI Products") designed to enhance your experience — including AI-driven lead follow-up and speed-to-lead bots.

Use of AI Technologies

We provide AI Products through third-party AI Service Providers, including Retell AI (voice and call handling) and GoHighLevel (automated conversational and follow-up features). As outlined in this Privacy Notice, your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products, as described in Section 3. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

How We Process Your Data Using AI

All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third parties, to help safeguard your personal information throughout the process.

How to Opt Out

You can opt out by logging into your account settings and updating your preferences, or by contacting us directly.

5. How Long Do We Keep Your Information?

We retain your personal information only as long as necessary for the purposes in this Notice, unless a longer period is required by law. No category of information is retained longer than 1 year. When there's no ongoing legitimate business need, we delete or anonymize it, or securely isolate it until deletion is possible.

6. How Do We Keep Your Information Safe?

We've implemented reasonable technical and organizational security measures. However, no transmission over the internet or storage method is 100% secure — we cannot guarantee against unauthorized access. Use of the Services is at your own risk.

7. Do We Collect Information From Minors?

We do not knowingly collect or solicit data from children under 18. By using the Services, you represent that you are at least 18, or the parent/guardian of a minor consenting to their use. If we learn we've collected data from someone under 18, we will deactivate the account and delete the data. Report concerns to [email protected].

8. What Are Your Privacy Rights?

Withdraw consent at any time (does not affect prior lawful processing)

Opt out of marketing: click "unsubscribe" in emails, reply "STOP"/"UNSUBSCRIBE" to SMS, or contact us directly

No mobile opt-in/consent data is shared with third parties for marketing purposes

Questions: [email protected]

9. Controls for Do-Not-Track Features

We do not currently respond to Do-Not-Track (DNT) browser signals, as no uniform industry standard exists yet. We'll update this Notice if that changes.

10. Do United States Residents Have Specific Privacy Rights?

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia may have rights to access, correct, delete, or obtain a copy of their personal information, and to withdraw consent.

Categories of personal information collected (past 12 months):

Category Collected? A. Identifiers (name, address, phone, email, IP, etc.) Yes B. California Customer Records (financial, employment info) No C. Protected classifications (age, race, gender, etc.) No D. Commercial information Yes E. Biometric information No F. Internet/network activity No G. Geolocation data Yes H. Audio/visual/call recordings Yes I. Professional/employment information No J. Education information No K. Inferences drawn from collected data Yes L. Sensitive personal information No

Categories A, D, G, H, and K are retained for 1 year and have been disclosed to third-party service providers (Section 3) for business purposes. We have not sold personal information in the preceding 12 months.

Your rights include: to know, access, correct, delete, obtain a copy, non-discrimination, and opt out of targeted advertising/sale/profiling. Some states add further rights (see list of categories above).

To exercise these rights: visit mythicmetrics.net or email [email protected]. You may designate an authorized agent with proof of authorization. We may need to verify your identity before processing a request. If we decline a request, you may appeal by emailing us; if denied, you may complain to your state attorney general.

California "Shine the Light" Law: California residents may request, once a year and free of charge, details on personal information disclosed to third parties for direct marketing purposes. Submit requests in writing per Section 12.

11. Do We Make Updates to This Notice?

Yes. We'll update the "Last updated" date at the top and, for material changes, post a notice or notify you directly.

12. How Can You Contact Us About This Notice?

Mythic Metrics LLC 1105 Brownstone Way SW Cullman, AL 35055 United States

Email: [email protected]

13. How Can You Review, Update, or Delete Your Data?

Depending on your state or country of residence, you may have the right to access, correct, or delete your personal information, or withdraw consent. Submit requests at mythicmetrics.net.